Customer Service

SIZING INFORMATION

If you are unsure of your sizing, please take your measurements. Doing so will greatly reduce the guesswork - and the need to return something that doesn't fit! If you have any questions regarding fit, sizes, or taking your measurements, please call us toll-free at 1.877.304.6623.

Size Chart

Sizing Tips

FIT: Most of our items are made with a contemporary fit, but not too slim.

BELTS: We recommend that you order the next even size up from your waist size.

Measuring

NECK: Measure around the middle of your neck at your Adam's apple. Allow room for your index finger to fit between the tape and your neck for a comfortable fit.

CHEST: With your arms at your side, measure around your upper body. Measure under your armpits and over the fullest part of your chest and shoulder blades.

SLEEVE: Measure from the center of the back of your neck to your wrist.

WAIST: Measure around your natural waistline at the height you normally wear your pant.

RETURNS

Please review your order as soon as it arrives. In the event that you're not satisfied with your order, you may return your order for a full refund up to 30 days after the date of purchase.

Items must be unworn, unwashed, and unaltered in order to be returned. Please ensure all items are returned new and unused, in their original packaging, with all garment tags still attached.

Final Sale orders may not be returned.

Need to exchange for a different size? Place a new order for the desired size and use the portal below to generate a return label. You will be issued a full refund for the returned items and the prepaid return label is on us, just let us know you've already placed a new order.

Request a prepaid return label through the portal below. Please note: When using the pre-paid return label (received with your order or created via the portal), a return shipping fee of $9.95 will be deducted from the refund amount.

Returning or exchanging a gift

If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchaser will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift certificate.

Please apply the label to your return package, and drop off at any authorized FedEx location.

If you choose to ship via a different method, please send your return shipment to the following address:

OOBE BRAND, ATTN: Returns
2625 North Berkeley Lake Road, Suite 100
Duluth, GA 30096

Our team will take care of the rest. You will receive a confirmation email when your return has processed.