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CONTACT US


Our Concierge Class Customer Care is here to help. We have several options to help you find the answer to your questions:


STOP BY AND VISIT



OUR FLAGSHIP STORE

161 King Street
Charleston, SC
(843) 793 1959

DIRECTIONS

CORPORATE OFFICES

201 Riverplace, Suite 301
Greenville, SC
(866) 632 OOBE

DIRECTIONS


 

SIZING INFORMATION


If you are unsure of your sizing, please take your measurements. Doing so will greatly reduce the guesswork - and the need to return something that doesn't fit! If you have any questions regarding fit, sizes, or taking your measurements, please call us toll-free at 1.844.801.9827.

Size Chart

  Small Medium Large X-Large XX-Large
Neck 14-14½" 15-15½" 16-16½" 17-17½" 18-18½"
Chest 36-38" 39-40" 42-44" 46-48" 50-52"
Sleeve 32-33" 33-34" 34-35" 35-36" 36-37"
Waist 28-30" 32-34" 36-38" 40-42" 44-46"

Sizing Tips

FIT: Most of our items are made with a contemporary fit, but not too slim.

BELTS: We recommend that you order the next even size up from your waist size.

Measuring

NECK: Measure around the middle of your neck at your Adam's apple. Allow room for your index finger to fit between the tape and your neck for a comfortable fit.

CHEST: With your arms at your side, measure around your upper body. Measure under your armpits and over the fullest part of your chest and shoulder blades.

SLEEVE: Measure from the center of the back of your neck to your wrist.

WAIST: Measure around your natural waistline at the height you normally wear your pant.


 

SHIPPING


We offer free ground shipping on orders over $150 within the continental U.S. All delivery options available for your order will be displayed at checkout.

International shipping costs vary by the destination country and the weight of your order. All import duties and taxes are calculated at checkout and these costs are included in the final purchase price. You will not need to pay additional customs charges on arrival of your package.


 

RETURNS



Please review your order as soon as it arrives. In the event that you're not satisfied with your order, please contact us so we can assist you with your return as quickly as possible. A return form has been included with your original order to guide you through the return process.

Option 1 - Drop off at a FedEx Office, FedEx authorized ship center (FASC), or World Service Center

Option 2 - Go to fed.ex.com/grd/rpp to request a pickup

Option 3 - Call 1.800.GoFedEx (1.800.463.3339 and say “Ground return pickup”

If you choose to ship via a different method, please send your return shipment to the following address:

OOBE BRAND, ATTN: Returns
2723 White Horse Road  |  Greenville SC 29611

Our team will take care of the rest. You will receive a confirmation email when your return has processed.

*Please note: When using the pre-paid FedEx return label, a return shipping fee of $9.95 will be deducted from the refund amount.

Items must be unworn, unwashed, and unaltered in order to be returned. Please ensure all items are returned new and unused, in their original packaging, with all garment tags still attached.

You may return your order for a full refund up to 60 days after date of purchase.

Final Sale orders may not be returned.

 


 

ORDERING OPTIONS


By phone at 1.844.801.9827.

On this website.

In person at our flagship store, located at 161 King Street, Charleston, SC.

 

 


 

CAREERS AT OOBE



Our company is made up of people who choose to believe and live by a set of values and practices – ones that allow us to do what we say we will do and connect with other people in a positive way. We don’t just look for someone to do a job, but rather someone who will be a faithful steward of what is entrusted to them.

We’re always looking for individuals who offer something new to our company and the people that we love and serve each day. If you’re interested in joining the OOBE or OOBE BRAND family, just click the link below to say hello and tell us a little more about yourself.




 

PRICE ADJUSTMENT POLICY


At OOBE BRAND, it is our policy not to give price adjustments for items purchased prior to our Seasonal Sales. It is our belief that prior to the sale, customers are able to shop our full selection of product styles and sizes to ensure they are able to get the exact items they wish to purchase. At sale time there is no guarantee that all styles and sizes will be available or on sale.

MAILING LIST REMOVAL


If you wish to stop receiving the OOBE BRAND catalog, just let us know by emailing customercare@oobebrand.com or by calling us toll-free at 1.844.801.9827.